on e-manners and general douchebaggery

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When did it become commonplace to be an punk ass jerk for no reason? I count my lucky stars that I do not have to go into a workplace everyday (because let me tell you, my temperament couldn't take it) and that I work from home. I usually don't have to make a lot of phone calls for my business and mostly communicate via email, thus making my dealings with people rather nice.

Last week I had to call someone about ordering something and things got unpleasant. I'm an amateur graphic designer and I don't profess to be a graphics genius, but Mr. Jerkface got all "I know more than you" before he even knew I was the designer of the artwork I was having screen printed. Sure, insult my graphic designer who happens to be me — go ahead. And while you're at it take the "you're a woman and can't possibly understand the computer terms I'm using" attitude with me as well. Well, he didn't know he was dealing with She Who Will Not Be Messed With and I went all I KNOW YOU DIDN'T on him. Trust me, I can go from America's Sweetheart to Bitch faster than Whitney Houston can say "oh, hell to the no." When I talked to him this week his douchebag attitude had changed. Gee, wonder why.

This morning I emailed a shop about getting a pricey item at a discount in exchange for promoting her shop. I was practically Splenda-sweet in my email and didn't ask for anything for free. Not only did she send me a full-on bitch reply, she scolded me for not reading her site policy, which she stated was on her home page (it wasn't, it was on her policy page). If I felt like it, I would send a reply to her reply, telling her where things are located on her website, but I think I'll let her go ahead and feel like an awesome person. I also have designed a few websites, so I know a little something on how to find something on the web. Anysite, she lost a customer.

I don't understand the non-hesitation to be asinine. Is it that we no longer have face-to-face dealings with actual human beings anymore? Does the anonymity of hiding behind a phone or computer give one the right to be a douchebag to anyone who has the nerve to contact you? In both of the communications I'm writing about I was attempting to purchase something from shops that are open for business. Being an ass is a good way to lose business. As a business owner, I realize that and I don't understand why others fail to grasp that concept. 

Yesterday I received an email from someone who was angry about receiving an email newsletter to which she had subscribed. I didn't understand that one. 

I wonder if manners have gone the way of the typewriter and are no longer relevant. I hope not. 

Thank you for reading and please come back tomorrow for something else. 

 

Love,

Kerry

 

P.S.  Please and Thank You are still nice to hear, aren't they?

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